Bill,      Thanks, as always, for the First Class job you and David always do. I am your most satisfied customer. Stan G.
The Gavin Family We bought both of these Volvos from The "V" Shop and have been service customers for over 15 years.

---

"Remarkable Service!"

                     Bruce B.

---

Bill,

     I wanted to write you a quick note to let you know how much I love my "new car". I can’t tell you how many compliments I get on it. I knew I had to have That Car the minute I saw it and you made that possible.

     I really appreciate everything you’ve done for me. The service I’ve received from The "V" Shop has been beyond anything I’ve experienced. Again Thanks for the Great Car and the Great Service.

                     Stephanie R.

---

Hi Bill,

I received the wonderful candy in the mail several weeks ago and needless to say it lasted about one day. It's hare to believe that the "V" Shop has been in business for 18 years. I wanted to thank you for taking care of my Volvos since 1984. I appreciate having a trustworthy shop in Baton Rouge that I can go to for sales and service of Volvos. Keep up the good work!!!!

                     Best Wishes,

                     David C.

P.S. I've been eyeing that V-70 Cross-Country youhave on the lot.

---

Mr. Cutforth,

     What a surprise! Not only did your technician fix the A/C problem that I’ve been having for 8 ½ years, but I also received a ‘Thank You’ note from a business! How rare in today’s world. I appreciate your efficient and prompt service…I’ll surely be back, and of course, all my friends will know why I have cool air this summer in my car!

                     Sincerely,

                        Linden B.

---

Dear Bill;

On Saturday, October 7th, we had reservations at Ft. Walton Beach, but our Volvo refused to start regularly. Even tho the shop was closed, I called and you were there. You changed the fuel system relay.
This kind deed made our planned trip possible.
You concern for us makes your's such a friendly bussiness.
Thanks again!
                     John M. S.

---

Dear Bill and David,

     Thanks to your usual prompt and courteous service, my A/C is now cooling much better. More importantly, my car now starts each and every time I turn the key!

     I really appreciate being worked into an already full schedule. You really know how to take care of your customers… I guess that’s why The "V" Shop has so many! It’s a real pleasure doing business with you!

          Catherine S.

---

Dear Bill,

     I wanted to let you know how much I love my "New Volvo". It's just great! Thank you very much for working with me and helping me with the purchase.

                     Respectfully yours,

                     Diana M.

---

Bill,

We love you and depend on you, David and your staff to keep us going. We don't know what we would do without you and we don't want to find out either.

                     Gerel & Ted

---

Dear Bill,

     I've been driving Volvos since 1980. I was introduced to The "V" Shop at the time you began business in 1983, and I've relied on the quality work and personal service of The "V" Shop ever since.

     Over the years, I've seen The "V" Shop's business increase many fold, because you're good at what you do. But, this has never kept me from getting the attention and quality work I expect. I've recommended The "V" Shop many times. Beside the great, "do it right the first time" service I always get, one thing I always stress is your complete honesty and fairness, which is not only refreshing, but greatly appreciated, too.

     Thanks, again.

                     Norm E.